For family-run & independent retail owners

Grow the profit. Lead the team. Keep the family together.

You've built a shop that people love. Now let's build one that runs well, makes real money, and doesn't rest entirely on you — without letting the business come between the people in it.

Book a free discovery call 30 minutes · no obligation · we'll map your next step
Where I come from A retail & furniture family since 1948 — I grew up on the shop floor, not in a seminar.

Sound familiar?

Most owners I meet aren't short on effort. They're short on a clear next step — and someone who's actually done it.

  • You're working in the business every day, but the profit doesn't match the hours you put in.
  • Your team leans on you for every decision, so you can't step back — let alone take a proper holiday.
  • The family side and the business side are tangled, and the hard conversations keep getting put off.
  • You've grown on instinct, and now you're not sure what to fix first — pricing, people, stock, or the plan.
  • Succession is coming, and you don't yet know how to hand it over without it falling apart.

If that's you — then we should talk.

Ways to work together

Three ways in — each built around the outcome you want.

Every owner is at a different point, so nothing here is one-size-fits-all. The best way to find the right fit is a quick call — but here's the shape of it.

01

The Clarity Day

One-off intensive · half or full day · in person or online

A focused one-to-one deep-dive into what's really holding the business back. You leave with a clear, written 90-day plan across the three things that matter most — profit, your team, and the family side. The fastest way to get unstuck.

Learn more →
02

1:1 Coaching

Ongoing · weekly or fortnightly · support between calls

Ongoing coaching built entirely around your goals. We meet each week or fortnight, work on the real decisions in front of you, and I stay in your corner in between. Customised to your pace, your numbers, and where you want the business to be.

Learn more →
03

The Owners' Table

Small group · opens a few times a year · by application

A small, private room of independent and family retail owners working on their businesses together, with me guiding the table. Real problems, honest counsel, no fluff. Places are limited and open periodically — join the waitlist to hear when the next table opens.

Join the waitlist →

What we work on

Three fronts, worked in the right order.

Profit buys you room to breathe. A strong team gives you your time back. And getting the family side right is what keeps the whole thing standing.

01

Profit

Pricing, margin, stock and cash — the levers that turn a busy shop into a genuinely profitable one. We find the money that's already in the business before chasing more sales.

02

Team

Hiring, training and leading, so the place runs to your standard when you're not on the floor. Fewer decisions land on you, and your best people stay and grow.

03

Family

Roles, expectations, money and succession — handled openly, so the business strengthens the family rather than straining it. The conversations most owners avoid, made straightforward.

What owners say

Trusted across decades of real businesses.

I've worked with Peter for over 25 years across numerous transactions and advisory roles. He always gets straight to the core of the issue and never misses a detail.
Pat McCarthy
McGrath franchisor & leading real estate principal
I highly recommend Peter. He provided invaluable advice and support during our expansion and transition to the new Taren Point site.
Jeremy Fleming
Founder, Stagekings
Peter's strategic guidance was instrumental in shaping our growth plans and helping implement our quality certification process.
Kristy Smith
Founder, Virtual Elves

A note from Peter

I didn't learn retail in a classroom. I grew up in it.

My family has been in the retail and furniture trade since 1948. I know the good years and the hard ones, the pride of a shop that runs beautifully, and the particular weight of working alongside the people you love.

Over 30-plus years I've run and advised businesses across retail, furniture, property and manufacturing — through growth, through pressure, and through the transitions that decide whether a business scales or stalls. What I do now is simple: I sit beside owners like you and help you make the calls that move the needle, without the jargon and without the ego.

If you've been carrying too much for too long, or you can see the potential but not the path — that's exactly the work I love.

What you'll get from our first call

By the end of 30 minutes, you'll have a clear read on your biggest opportunity — and the next step to take, whether we work together or not.

Start here

Let's talk about your shop.

A free 30-minute call, no obligation. Bring the thing that's been on your mind — profit, people, or the family side — and we'll find the first move together.